Apple could have done better. Self service repair needs some work

Apple's self-service repair program is a step forward for the company, but the program is hardly a perfect solution.
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CHAPTERS:
0:00 Introduction
00:30 What's on selfservicerepair.com
01:15 Returned part credit
02:40 Limited parts & device support
04:15 What's Apple's purpose for the program?
06:10 What's in the manual?
07:20 System configuration & support
08:00 SPOT – A third party
09:05 Conclusion

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